AI Hype - Your next move

You're an executive or leader who knows your industry is ripe for disruption – or perhaps, you're the one who wants to do the disrupting! You feel it in your gut: there's more out there. More efficiency, more revenue, more competitive edge. The hype around AI is impossible to ignore, and while everyone else is talking about it, you're dreaming big about what it could actually do for your business.

Start leading and dominate your business market with AI. INTENT transforms vision into execution, delivering automation that scales, streamlines, and secures your place ahead of the competition.

More Than Just Hype: Your Vision for What's Next

Maybe your vision isn't fully crystallised yet. Perhaps you don't have a perfectly mapped-out AI strategy, but you're intensely aware of the pace of change. You have that deep-seated fear of being left behind, of watching competitors leapfrog you while you're still trying to decipher the latest buzzwords. You're not scared of AI itself; you're just done with the ambiguity. You want clear execution, fast action, and tangible results that propel you to industry leadership.

At INTENT, we get it. We understand that sometimes, the "vision" is simply knowing there's a huge opportunity you haven't quite articulated yet. You just know you need to seize it!

Turning Big Dreams into Decisive Action

You're a leader who thrives on action, not endless theoretical discussions. You want to transform that ambitious feeling into a concrete reality. That's precisely where we come in.

Our expertise lies in cutting through the noise and practically embedding AI directly into your operations. We work with leaders like you to identify where AI can make the most significant impact on efficiency, revenue, and competitive advantage, even when the initial vision is still forming. We don't just recommend; we implement.

Case Study

Consider our work with a major Australian electrical utility provider, facing the twin challenges of a burgeoning customer base and increasing regulatory demands.

Their executive team recognised that their manual customer on-boarding and contract generation processes were becoming a significant bottleneck, impacting customer satisfaction and operational costs.

They dreamed of a seamless, efficient, and welcoming digital experience for every new customer.

The Challenge:

• Lengthy customer on-boarding: New customer sign-ups involved extensive manual data entry, multiple forms, and often, human error.

• Time-consuming contract generation: Each new service agreement required sales and administrative staff to manually populate contracts, leading to delays and potential inconsistencies.

• Sub-optimal customer welcome experience: The initial touch-points with new customers felt impersonal and clunky, impacting early brand perception.

• Compliance risks: Manual processes increased the risk of missing required fields or regulatory clauses in contracts.

• Scalability issues: As their customer base grew, the manual workload became unsustainable.

The INTENT Solution:

We collaborated closely with the CEO, sales, legal, IT dept and customer service teams to re-imagine their on-boarding journey.

INTENT designed and implemented an AI-powered automation platform that:

• Automated data extraction and pre-filling: The system intelligently pulled customer data from initial inquiries (online forms, call center interactions) to instantly pre-fill relevant fields in service agreements and welcome packets.

• Dynamic contract generation: Based on customer type, service selections, and regional regulations, the AI automatically generated tailored, legally compliant contracts, ready for digital signature.

• Personalised welcome automation: Once a contract was signed, the system triggered a series of personalised welcome communications – including service activation details, a link to their customer portal, and relevant energy-saving tips – delivered via their preferred channel (email, SMS).

• Real-time validation: The AI checked for data completeness and compliance throughout the process, flagging any missing information immediately to reduce errors and rework.

The Results (Fast!):

Within five months of rolling out the new system, they achieved significant, measurable breakthroughs:

• 60% reduction in customer on-boarding time, from initial inquiry to service activation.

• 90% automation of contract pre-filling and generation, freeing up their sales and admin teams for higher-value activities.

• 15% increase in initial customer satisfaction scores due to the seamless and personalised welcome experience.

• Reduced compliance risk through automated data validation and contract standardisation.

• Significant scalability gains, allowing them to onboard a growing number of customers without proportional increases in staff.

Dream It. We'll Build It. Let's Make It Happen.

This is just one example. Every business has its own unique bottlenecks – perhaps it's in sales, customer support, operations, logistics, or even how you manage internal knowledge.

Where are your biggest time sinks? Your cost centres? Your points of friction?

You might not have a precise blueprint, and that's perfectly okay.

You just know there's more potential waiting to be unlocked.

Dream it. We will build it. Test it. And make it happen.

For forward-thinking executives, effective implementation isn't merely a skill – it's the ultimate competitive differentiator. It's the only way to guarantee that your AI investment translates into a decisive lead in your sector.

This isn't just what we do; it's our superpower.

You bring the ambition, the drive, and that powerful sense that "more" is possible.

We bring the proven execution capability to make that "more" a reality, swiftly and decisively.

Not sure where to start?
Let's have a complimentary discovery chat. It's a low-commitment way for us to explore your specific challenges, understand your aspirations, and identify where AI can deliver the most impact for your business.

We'll show you what's possible.

Let's fast-track your AI ambitions into an actionable, outcome-driven reality.

Book a chat with us today and start dominating your business market!